Please send this email to the requested address.
The GlobalProtect VPN app will open your selected email application and automatically attach a zip file containing your log information to a new email. Please select a client that is actually configured to send and receive email.ĥ. The app will now ask you to select one of the email clients found on your device. Enter the desired destination for the log files and select "EMAIL LOGS"Ĥ. Please start by tapping the three horizontal bars in the top left of the GlobalProtect appģ. Note: Please do not send unsolicited log files to ITSSġ. In the course of troubleshooting an issue, you may be asked to generate a log file. Select Settings > Connection Status to view connection information: You can find connection status and other client information by tapping the three horizontal bars in the top left of the GlobalProtect appĢ. Other Settings and Connection Informationġ. Select the shield icon again to disconnect. Once connected, the background for the app will turn blue. While disconnected, the background for the app will be grey.Ģ. You can tap the large shield icon in the center of the screen to connect using your saved credentials. Find and launch the GlobalProtect app from your device. How to Disconnect and Reconnect your VPN clientġ. You should now be connected to the VPN, congratulations!
Your Android device should now prompt you to accept a connection request. After successfully entering your credentials, tap the "SIGN IN" button to connect.Ħ. This is the same username you use with your csuchico portal and email accounts. Then tap "CONNECT" at the bottom of the screenĥ.The app will now prompt you for your credentials for Sign In. After opening the app, you will be prompted for the portal address. You will need to manually configure the software the first time you use itĤ. Once its complete, selecting the "Open" button will launch the app. Give it a moment to download and install.ģ. Please find the Google Play store on your Android device and search for "GlobalProtect VPN" by Palo Alto Networks and select "Install"Ģ. If you would like to opt in for access to the OnDemand VPN, please complete the request form ĭownload, Installation & Configuration Instructionsġ.If you have a course that requires a VPN connection, you will be granted rights based on course enrollment, no additional steps are required.Students can access the OnDemand VPN but are not automatically granted access.Current Facualty & Staff should meet requirements.N the Home tab, enter the string in the portal field (without https: //) and click Connect.| Download, Installation & Configuration | Connect & Disconnect | Other Settings | Generate a Log File | Clear Credentials and Sign Out | Remove Client | Then click on Show Panel to open the Global Protect control panel. The GlobalProtect Agent is therefore installed and it remains only to configure the VPN with the correct parameters as indicated below.Ĭlick on the globe icon that appears on the bar to open the menu. Installation complete, press Close immediately after deciding whether or not to move the installation files to the recycle bin (the recommended choice is to move them to the recycle bin). Click on "Open Security Preferences".įrom the System Preferences interface, Security and Privacy panel, press the Allow button next to the writing "The loading of the system software has been blocked by the developer" Palo Alto Networks ", as shown in the following screen. Select the checkbox for GlobalProtect and press Continue.Ĭonfirm the installation location and press Install.Īdministrator privileges are required to complete the installation, then enter your username and password.ĭepending on your system settings, the following screen may appear asking you to enable the "Palo Alto" extension.
In the next screen select where to install the software, then press Continue. Once downloaded, double click on the package icon.
Access the GlobalProtect Agent software download page and download the GlobalProtect agent for Mac